Pricing

Monthly plans. Start with Call Link — your phone rings, you answer — and add the AI when you want it to answer for you.

Dollar prices exclude any tax.

Paid by card in US dollars.

How calls are counted

As many links as you like. Lines decide how many calls at once.

A link (or a phone number) is how customers reach you. A line is one conversation happening right now, answered by your AI or your team. All your links and numbers share your lines.

  • LinksOne for every office or department, on your website, in messages and on posters. Free calls for your customers.
  • LinesEach line is one call at a time, answered by the AI or a person. Busy? Add a line for ₦4,500 / £9 / $9 a month.
  • When every line is busyOn Call Centre plans callers wait in a queue. On other plans the AI takes a message, or a call-back form appears. Nobody hears silence.

How many calls and chats a month?

Minutes the AI answers calls

Chat replies the AI writes

Suggested plan

Call Link

$9 a month

The choices are each plan’s own monthly allowances. Calls and chats your team answers are not counted here.

Plans

Call Link

No AI needed

$9 a month

Customers tap your link, your phone rings in the Call Link app, you answer. No AI needed.

1 line · 2 users

No AI call minutes · no AI chat replies a month · AI is an optional upgrade

Start with Call Link

App Link

$49 a month

Your whole business in one link — designs and prices, quotes and bookings with a reference, free calls from the link, and an assistant that answers.

1 line · 2 users

100 AI call minutes · 1,500 AI chat replies a month · 1 AI agent

1 UK or US phone number · 200 phone minutes, then $0.02 a minute

Start with App Link

Answer

$109 a month

AI sales assistant & receptionist on your own number, 24/7 — answers calls and chats when you're busy, explains your products, gives price guidance, books appointments and passes you every lead

2 lines · 3 users

240 AI call minutes · 2,000 AI chat replies a month · 1 AI agent

1 UK or US phone number · 300 phone minutes, then $0.02 a minute

Start with Answer

Pro

$179 a month

Know which advert paid for the call, and put your team on it

5 lines · 10 users

500 AI call minutes · 4,500 AI chat replies a month · 3 AI agents

5 UK or US phone numbers · 500 phone minutes, then $0.02 a minute

Start with Pro

Call Centre

$265 a month

A call centre: more lines, a queue when they are busy, and selling at scale

10 lines · 50 users · callers queue when busy

1,200 AI call minutes · 8,500 AI chat replies a month · 5 AI agents

10 UK or US phone numbers · 600 phone minutes, then $0.02 a minute

Start with Call Centre

Enterprise

From $649 a month, billed yearly

Custom setup, volumes and support.

Talk to us

A line is one call at a time, answered by the AI or by a person. Your links and phone numbers are doors: have as many as your plan allows — they all share your lines. Users are the people who log in. Chats never use a line. When every line is busy, callers on the Call Centre plans wait in a queue; on the others they leave a message for a call-back.

New paying customers get £10 / $10 / ₦5,000 of AI credit after their first payment — once per company, used within 60 days.

Call recording is off unless you choose it: Recording only $0.012 a minute; Recording + transcript + summary + sentiment $0.025 a minute. Monthly packs: 1,000 minutes $25, 5,000 minutes $115. Calls the AI answers keep their own transcript and summary.

Add-ons

A month each; buy as many as you need, any month.

  • Extra seatOne more person on your team, on top of the seats in your plan$11
  • Extra AI agentOne more AI agent (its own name, voice and knowledge), on top of the agents in your plan$35
  • Message a group: 10,000 more peopleMessage 10,000 more people a month with "Message a group", on top of your plan$35
  • AI copilotThe AI helps your team in the inbox: suggested replies, drafts, rewrite, translate and summaries — 1,000 actions a month$23

Lines, numbers and recording

Add them to any plan. Recording is off until a business switches it on; calls are never cut off when a pack runs out.

Add-onUKUS & rest of worldNigeria
Extra line£9 / month$9 / month₦4,500 / month
Recording only1p / min$0.012 / min₦16 / min
Recording + transcript + summary + sentiment2p / min$0.025 / min₦35 / min
Recording pack, 1,000 minutes£20$25₦35,000
Recording pack, 5,000 minutes£90$115₦160,000
Extra phone number£3 / month$4 / monthConnect your own line from your telco
Phone minutes (calls to your number)Coming1.5p / min$0.02 / minBilled by your telco
Done for you (one-off)Ask usWe tidy your photos and wording, set up your quote questions and send printed QR stickers for your van or shop.£149 one-offUK onlyUK only
  • Extra line
    UK
    £9 / month
    US & rest of world
    $9 / month
    Nigeria
    ₦4,500 / month
  • Recording only
    UK
    1p / min
    US & rest of world
    $0.012 / min
    Nigeria
    ₦16 / min
  • Recording + transcript + summary + sentiment
    UK
    2p / min
    US & rest of world
    $0.025 / min
    Nigeria
    ₦35 / min
  • Recording pack, 1,000 minutes
    UK
    £20
    US & rest of world
    $25
    Nigeria
    ₦35,000
  • Recording pack, 5,000 minutes
    UK
    £90
    US & rest of world
    $115
    Nigeria
    ₦160,000
  • Extra phone number
    UK
    £3 / month
    US & rest of world
    $4 / month
    Nigeria
    Connect your own line from your telco
  • Phone minutes (calls to your number)Coming
    UK
    1.5p / min
    US & rest of world
    $0.02 / min
    Nigeria
    Billed by your telco
  • Done for you (one-off)Ask usWe tidy your photos and wording, set up your quote questions and send printed QR stickers for your van or shop.
    UK
    £149 one-off
    US & rest of world
    UK only
    Nigeria
    UK only

“Ask us”: a one-off service we arrange with you — it isn't charged at checkout.

“Coming”: the price is set and the add-on is being switched on — it isn't on sale at checkout yet.

In Nigeria, phone numbers come from your telco: connect your own line and your telco bills the number and its minutes. The AI's own transcript and summary of its calls stay included in your AI minutes.

Good to know

  • Start with Call Link — one link people tap to call you free. Grow into App Link — your whole business in one link. No app to download; just share the link.
  • Pay by the month. Change plan, or stop, any month.
  • Calls from your link use data or Wi-Fi — no airtime for your customers.
  • Nigeria is priced in Naira, the UK in Pounds, everywhere else in US Dollars. Use the switch to see the others.
  • Want to try first? Build a demo from your own website — no signup.
  • Weighing us up against other tools? See OmniServe compared — features and published prices side by side.
  • Telcos and resellers: see Partners & telcos.
Pricing — in Naira, Pounds or Dollars | OmniServe